Module One: Leadership and Management 101

There is no one definition of good leadership; effective leadership is contextual. In this module, we’ll explore what leadership really means, looking at the Three Pillars of Leadership – leading the self, leading others and leading the business – and how to find a good balance. You’ll also complete an extensive self-evaluation.

Key elements of the module:

• The Three Pillars of Leadership
• What is 'Good' Leadership?
• Situational Leadership

Pillar One: Leading The Self

Module Two: Developing Self Insight

To be a good leader, you first need to understand your own patterns of thought and behaviour – and how they impact your relationships with yourself and others. In this module, we’ll take a deep dive into what really makes you tick and how you interact with those around you.

Key elements of the module:

• The Cycle of Action
• The Drama Triangle
• Understanding the Self
• The Johari Window
• Your Roles and Scripts
• The Parent Adult Child (PAC) Model
• Rewriting Your Script

Module Three: The Path of the Leader

In order to reach your destination, you need to figure out where you’re headed. We’ll explore what motivates you as a leader and envision your ideal business. We’ll discuss the principles of the GROW coaching model and define how to put it into practice, both to lead others and to achieve your own personal goals.

Key elements of the module:

• Start With Why
• Your Ideal Business
• The GROW Model
• Goal Setting

Pillar Two: Leading Others

Module Four: A Coaching Approach to Leadership

Leading other people well isn’t telling them what to do all the time. The most effective leaders adopt a coaching mindset: nurturing and listening to their team in order to bring out the best in them and facilitate their success. In this module, we’ll look at how to empower your reports to reach their full potential and discover the importance of authentic communication in getting the job done.

Key elements of the module:

• Becoming a Coach Leader
• The Coach Leader Manifesto
• What is Good Leadership?
• The Importance of Listening
• Asking the Right Questions
• Radical Candour
• The Five Core Concerns

Module Five: Your People Strategy

The best leaders are great managers of people – attracting, developing and retaining the best talent. Your people should form a major part of your business strategy. We’ll evaluate your existing talent pipeline, define your employer brand and fine-tune your recruitment and onboarding processes.

Key elements of the module:

• Your People are Your Business
• Creating a Talent Pipeline
• Employer Brand
• Recruitment: Attracting the Right People
• Recruitment: Choosing the Right People
• Staff Onboarding
• Staff Development Pathway
• Performance Management
• Staff Retention

Module Six: Creating a Superstar Team

This module is all about pulling your team together to work towards a common goal. We’ll look at the psychology behind team dynamics and how to get the best out of a talented yet complex group of individuals through motivation and communication.

Key elements of the module:

• What Makes an Effective Team?
• Psychological Safety
• Troubleshooting Your Team
• Team Meetings
• Your Team Manifesto
• The Roles We Play
• Creating a Balanced Team
• Company Culture

Module Seven: Leadership and Delegation

Relinquishing control can liberate you and lead to a far more efficient business. At this stage in the course, we’ll focus on harnessing your strongest skills. You will learn to view yourself as an asset to your business that should be leveraged for maximum return. This means managing your own time and delegating effectively.

Key elements of the module:

• Time Management
• The Importance of Delegation
• Your Business Breakdown
• The Impact Doability Matrix
• The Clarity Confidence Matrix

Pillar Three: Leading The Business

Module Eight: Your Business Fundamentals

We’ll now look through a systemic lens at your organisation, analysing its primary task and where it sits in the wider market and socio-economic system – and how to use these insights to position it successfully. We’ll cover how to do business ethically and sustainably, and set core values and key performance objectives to define what your business stands for. These vital considerations will form part of your Business Plan.

Key elements of the module:

• What Makes an Effective Business?
• The Nested Ecosystem
• SIPOC Analysis
• The Triple Bottom Line
• Creating a Business Strategy
• Market Analysis
• SWOT Analysis
• The STP Model
• Key Performance Objectives
• Core Values
• Mission Statement
• The Business Plan

Module Nine: Good Systems, Great Business

All businesses are tasks, processes, and systems; organise them effectively and you’ll see great results. We’ll wrap up this course by looking at the inner workings of your business. We’ll define how to process map, identify failure points, and improve processes. We’ll also show you how to measure performance and utilise that information to continually improve the business as a whole.

Key elements of the module:

• Systemising Your Business
• Process Mapping
• Process Improvement
• Key Performance Indicators
• Management Checklists
• Organisational Chart
• Job Descriptions
• The Lean or Agile Approach